We are committed to following the path of Sustainable Excellence, and to this end we form long-term partnerships with customers, employees, suppliers, investors and other parties. We believe in what we do, and we champion what we know best. Both customers and staff alike appreciate our enthusiasm, and are loyal to us. Eighty percent of our customers renew their contracts with us. At the same time we are loyal to our valued suppliers and partners, such as depots, agents, manufacturers and other service providers. Also our key staff makes the difference, stays in our company and provides stability but also development of experience and expertise.
We are small enough to care personally, and to be fast, responsive and flexible. At the same time, we are large enough to do things right, and to be efficient, competent, clear, professional and competitive.
Our aim is to make a difference. Rate requests are usually answered within 24 hours. In our regular customer surveys, we are ranked in the highest category for responsiveness, professionalism and reliability. You can rely on us. When we make a promise, we keep it.
We are not a hierarchical, bureaucratic company. Our fleet owners are an integral part of the team. In our business, we all take ownership. For you, that results in personal attention and quick decisions. You get the right tank for your needs, where and when you want it. We work as a team, ethically, respectfully and honestly. We are proud of our effective teamwork, and we enjoy working in a friendly and culturally-diverse environment.