At Trifleet, we believe that a successful lease doesn't end when a tank container is returned. A clear, fair, and efficient off-hire process is an important part of the customer experience, ensuring you know exactly what to expect at every stage.
Our off-hire process is designed to minimize delays, provide full transparency, and help you close out your lease with confidence.

Step 1: Redelivery

The process begins when the tank container is scheduled for return.
Before redelivery, all required references are confirmed, a cleaning certificate is provided, and an inspection agency is agreed upon.
By aligning all parties in advance, we help ensure a smooth and efficient return process.

Step 2: Inspection and Repair Assessment

Once the tank container has been returned to the depot, it undergoes an inspection in accordance with recognized industry standards, including ITCO ACC and TIRC guidelines.
Based on the inspection, a repair estimate is prepared that identifies any work required before the container can be returned to service.
For customers who prefer an additional level of verification, an independent third-party surveyor can be engaged to review the assessment.

Step 3: Clear and Transparent Cost Allocation

Transparency is at the heart of our off-hire process.
The repair estimate is clearly separated into wear-and-tear costs and user-related costs, providing a clear overview of the findings and helping you understand exactly how the charges have been determined.
This structured approach helps eliminate uncertainty and supports informed decision-making.

Step 4: Review and Approval

Once the repair estimate has been submitted, you have the opportunity to review the assessment and discuss any questions with our team.
After approval, the agreed repair costs are confirmed, and the necessary invoicing references are provided.
Our team remains available throughout this stage to ensure the process moves forward smoothly and efficiently.

Step 5: Final Invoicing

Following approval, the repair invoice is issued in accordance with the lease agreement and agreed payment terms.
By maintaining clear communication throughout the process, we help ensure a straightforward conclusion to the lease.

Supporting You Throughout the Lease Lifecycle

At Trifleet, service doesn't stop when a tank container is returned. Our experienced team works closely with customers, depots, and surveyors to ensure every off-hire is handled professionally, transparently, and in line with industry standards.
From redelivery through final invoicing, our goal is simple: to provide a smooth and predictable off-hire experience that allows you to focus on your business with confidence.

Contact our experts today to start leasing tank containers with Trifleet.